DECLARATION OF COMMITMENT TO OPERATIONAL SAFETY AND QUALITY AT TAAG

MAIN VALUES

• Operational Safety, Quality, Health and the Environment;
• Ethical Behaviour;
• Valuing Clients and Employees;

FUNDAMENTAL VALUES

Our fundamental values of operational safety and quality are:

• Operational safety and quality are at the heart of our business and our goals;
• Operational safety and quality are our competitive advantage;
• Reinforcing the business by promoting the excellence of operational safety and quality as an integral part of all our flights and land activities;
• We believe that all accidents and incidents are avoidable;
• All levels of our company's administrative structure are responsible for the execution of operational safety and quality, starting with the Co-Ordinator for the Management Committee of TAAG – Linhas Aéreas de Angola, S.A.;

MAIN ELEMENTS OF OUR OPERATIONAL SAFETY, SAFETY AND QUALITY

• Board of Directors's Commitment;
• Accountability and Engagement of all Employees;
• Wide Dissemination of Zero-Accident Expectations;
• Auditing and Evaluation towards a Continual Improvement;