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FAQs

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+244 9231 90 000

Booking center

24-hour assistance

WhatsApp

General assistance

TAAG stores

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Email

For non urgent matters

Special needs

Regardless of your situation, TAAG will have a solution for you. Find out more about the available special services.

Babies and children

Babies and children

Are you travelling with babies, children or youngsters?

Unaccompanied minors

Unaccompanied minors

Do you need your child to travel alone?

Pregnant women

Pregnant women

TAAG allows transportation of pregnant women on its flights.

Disabled passengers

Disabled passengers

Any passenger that needs special assistance, due to his/her physical, mental, visual or auditory condition may request such help when booking the flight.

Patient transportation

Patient transportation

All passengers who are ill and need special assistance on board are considered medical cases.

Animal transportation

Animal transportation

Do you need to transport an animal on your flight?