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Transfer of international flights to AIAAN

Starting from October 19

TAAG, Angola Airlines, announces the full and definitive transfer of all its international flight operations to the new Dr. António Agostinho Neto International Airport (AIAAN), starting Sunday, October 19, 2025.

This strategic decision, marking the completion of the phased transition process, represents a historic milestone for civil aviation in Angola. TAAG’s consolidation at AIAAN will bring significant gains in operational efficiency, fleet management synergies, and an improved customer experience, aligning with the national strategy to establish Luanda/Icolo e Bengo as a leading hub in Southern Africa.

All international flights (including Lisbon, São Paulo, Johannesburg, and other destinations) will now operate exclusively from AIAAN. TAAG advises passengers to plan their journey to the new airport in advance.

TRANSITION PROGRAM SCHEDULE

First landings at DR. ANTÓNIO AGOSTINHO NETO INTERNATIONAL AIRPORT (NBJ-AIAAN)

JOHANNESBURG	DT0576	00:50 – 03:30
LAGOS	DT0567	01:35 – 04:45
LISBON	DT0653	23:00 – 06:35
NAIROBI	DT0593	06:00 – 08:00
LISBON	DT0651	09:15 – 16:45

First departures from DR. ANTÓNIO AGOSTINHO NETO INTERNATIONAL AIRPORT (NBJ-AIAAN)

CAPE TOWN	DT0579	09:00 – 14:05
LAGOS	DT0564	09:20 – 12:30
MAPUTO	DT0581	09:30 – 14.30
WINDHOEK	DT0573	09:45 – 13.15
JOHANNESBURG	DT0577	09:55 – 14:35
SÃO PAULO	DT0747	10:35 – 15:10
LISBON	DT0652	13:00 – 20:35
CAPE TOWN	DT0583	18:30 – 23:35
LISBON	DT0650	23:50 – 07:25

Need help?

Information about the Transition to the New Airport

Why is the international airport being changed?

The objective of this change is to position Angola as a regional hub while providing passengers and customers with a better level of comfort and accommodation, taking into account the increase in flights and regional expansion.

What is the effective transition date, considering it was initially announced for October 1st?

All international flights operated by TAAG Angola Airlines, S.A. will be handled at the new airport starting October 19, 2025.

Will all airlines move to the new airport at the same time?

No. The transition will be gradual for other airlines. Most of them are expected to complete the move by the end of November 2025.

How will announcements and updates be communicated?

Information and communications regarding the airport transition will be shared through TAAG’s official website, SMS/email to passengers, social media, travel agencies, and TAAG stores.

Will there be signage and staff available to assist passengers during the transition?

Yes. Additional signage will be placed, and support staff will be available to assist passengers/customers as needed.

What happens if I go to the wrong airport?

If a passenger misses a flight for any reason during the transition period (from October 19 to November 19, 2025), no penalties will be applied. Passengers should contact a TAAG sales channel to regularize their ticket within the established timeframe. For more information:

Visit our website: flytaag.com
Subscribe to our newsletter or contact our 24/7 customer service center

Transportation Between Airports / Access to the New Airport

What transport options are available to the new airport?

Trains:

Regular Service | Railway service between Estação do Bungo and the new airport terminal
Express Service | Operated by Caminho de Ferro de Luanda (CFL)

More information: www.antt.gov.ao

Buses:

Urban buses | Operated by Transportes Colectivos Urbanos de Luanda (TCUL)
Free shuttle service | 6 buses connecting city airport buildings, terminals, and the 6-km access road linking to EN-100
“Circular BUS AIAAN” service
Personalized taxis and app-based transport such as Yango, Heetch, or hotel shuttles

More information: www.aiaan.co.ao

How can I access AIAAN?

First Route: National Road EN 230 (Catete) – Main route to the airport
Second Route: EN 100 – 6-km road connecting directly to the airport terminals
Third Route: Second Circular Road (A3) – A new 20-km road under construction connecting the airport to Zango 8000; expected completion by December 2025

For connecting journeys involving another airline, how will passenger transfers between airports be managed?

For through-tickets, TAAG will provide ground transportation between airports
Both terminals (AIL and AIAAN) will offer transfers respecting the Minimum Connecting Time (MCT) of 4 hours
In case of TAAG flight disruption with onward connections, TAAG will provide transport assistance
Transfer support valid for up to 30 days during the transition period

How long does it take to travel between the two airports?

The distance is approximately 55 km, depending on traffic and route chosen.

Baggage and Airport Procedures

For through-tickets involving another airline, will baggage be checked to the final destination?

No. Passengers must collect their baggage and recheck it at the new airport.

Are immigration and customs procedures the same at the new airport?

Yes. While equipped with modern facilities, procedures remain consistent with national and international regulations.

Flights and Check-in

Will there be any change in flight schedules from AIAAN?

No. Any change will be communicated through usual channels.

Are there any changes to check-in time policies?

No, but passengers are recommended to arrive three hours before departure.

Ticket Policies, Rebooking, and Fares

Does this policy apply to all tickets?

It applies only to tickets for travel between October 19 and November 19, 2025, issued up to October 8, 2025.

If a passenger was a No-Show and requests rebooking, how will charges apply?

Tickets issued for travel between October 19 and November 19, 2025, are exempt from penalties if issued by October 8, 2025.

For a ticket issued after October 9 requesting rebooking before October 19, which rule applies?

The original fare rules apply. Fees are charged accordingly.
For refund requests, refunds follow the conditions of the purchased fare.

Does this policy apply to all TAAG destinations?

No. It applies only to regional and international routes transitioning from October 19 onward.

Services and Amenities at the New Airport

What services are available (shops, check-in counters, lounges, etc.)?

VIP Lounge
Smoking area
First aid/medical clinic
Free Wi-Fi
Accessibility services (ramps, elevators, etc.)
Comfortable waiting areas with temperature control
Children’s play areas
Nursing/parent rooms
Prayer rooms
Lost and found
Customer service desks
Private banks
Restaurants

Are there hotels near or inside the new airport?

Yes, there are several hotels near the new airport.

Is there a Duty-Free store?

Yes, there is a Duty-Free store at the new airport.

How can I access the Lounge?

The TAAG Lounge is available to First and Business Class passengers free of charge.

Costs and Fees

Will this transition affect airport taxes?

No. No changes are currently expected.

Customer Service

Who can I contact for assistance or inquiries at the airport?

Customer service desk at the airport
TAAG 24/7 Call Center
Your travel agency
TAAG Stores
Official TAAG website and social media channels